Vodacom supply chain management adventure

Or “two week’s later and I still don’t know when I’m getting my new phone”.

On the 8th of this month (May 2013), Vodacom announced they had the HTC One up for order, which I’ve been awaiting fairly eagerly. So I go through the order one, have the upgrade process initiated, and ….. well, I’d like to tell you what’s happening next, but apparently I’m in customer support limbo:

Time to wait some more, I guess.